How did Cloud Nine Teas begin?
Our Who We Are page covers much of the early beginnings of Cloud Nine Teas with Damien Kinney in Melbourne.
We are committed to creating a bridge between our tea growers and our tea drinkers, writing more stories on their tea estates, the faces behind the teas, where the tea is coming from, and the tea communities.
Where does your passion for tea come from?
We have long been passionate about the healing properties and health benefits of drinks and food to energize and uplift the mind and body, including tea.
Our passion for tea has continued to grow deeper with time, and the more we become involved in the craft and business of tea, the more we realize we are utter beginners.
Brewing tea, for example, obviously involves technique, knowledge, theory and practice, techniques that result in deeper, satisfying flavours and aromas, something that’s more than what you started with, but we are in a way the antithesis of certified tea masters.
Of course we have standards, but they have less to do with ‘bad’ methods or ‘faulty’ technique in brewing tea, for example, than with finding ways the humble green leaf connects people, friends, and total strangers.
The main reason, if not the reason for making or brewing tea is simple: to make people happy.
Any advice for people starting out on their own tea journey?
It has less to do with offering any advice than a journey of creative exploring, a playful presence in acquiring what you want to experience with tea.
You may not be interested in the farming and processing techniques that go into making tea, but it helps to be connected to the source, that is, you know where the tea comes from, understanding seasonal variations in teas, and that you can sample and taste as much tea as you want without costing the earth.
Do you offer free samples?
As an online tea store we understand that discerning tea drinkers will often like to try a tea out for themselves before ordering it.
That’s why we will send you a sample pack of one of our teas when you make a purchase of another tea from our range. If there is a particular tea from our range that you would like to try, please let us know when you order and we will include that one in your delivery.
What is post-fermented Pu’er tea?
Post-fermented tea or shoucha is produced via a process called wet-piling, which artificially ferments the tea leaves in a relatively short period of time.
All the artificially fermented teas have been hygienically produced to ensure that there is no harmful microbiotic activity in them.
What is unfermented, raw Pu’er?
Raw teas or shengcha are unlike most post-fermentation teas that undergo the artificially accelerated process noted above.
Good quality raw Pu’er teas retain a slight level of bitterness in the mouth, but finish with a lingering sweetness.
An ageing raw tea that has fermented naturally over many years is indeed a thing of rare beauty.
Just as the quest for the Holy Grail was considered the greatest adventure of the King Arthur Legends, the search for naturally fermented raw Pu’er tea that has aged over a long period of time, and sharing the tea with others is one of life’s greatest pleasures.
Why are you only offering a limited number of teas?
There is an incredible bounty of teas to be found across southern China, Taiwan and Japan.
We have chosen to offer a limited number of the highest quality teas because we don’t want to flood our store with a huge collection of teas like you see elsewhere. Instead, we aim to provide a boutique store where some of the best quality teas can be found.
However, as we are constantly sourcing exceptional teas, we will periodically announce a selection of new arrivals.
What is your shipping policy?
We charge a low flat rate of AU$5 per delivery within Australia. To send outside Australia that goes up to AU$10 flat rate. We are always thrilled to receive orders from across the world, and will do our best to serve you efficiently no matter where you are.
At certain times of year, subscribers to our mailing list will receive a coupon code that allows free shipping or a cart discount.
And that’s a great reason to join!
We also source and deliver rare or unique Pu’er tea from Yunnan. Get in touch with us if you’re keen to order a special aged Pu’er cake or sample of a cake. We have access to a lot of unique and interesting teas.
What else should I know about ordering from Cloud Nine Teas?
We are delighted to know that you have chosen to purchase your teas from us.
Our minimum order policy of AU$25 is designed to ensure that we can continue to source and offer some of the world’s best teas at reasonable prices.
If your question is not answered here, please feel free to contact us at: